Home/
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Depends on type of the mushroom, but commonly we suggest to take in the morning on empty stomach. For more instructions follow the description or contact us privately.
Amanita mushrooms are not recommended for people under 18 years old, in some diagnosis of mental illness such as Schizophrenia and for Pregnant or breastfeeding women. You can consult with us privately about the Amanita intake.
Dried fruitbodies, powder, capsules and tincture. More details in the description of the product.
We collect most of the medicinal mushrooms with great love and a lot of experience while maintaining the ecological balance of mycelium in the Carpathian forests - these are natural wild mushrooms. Away from urban areas, away from industrial, military and chemical waste areas.
We ensure products safety and quality by working with certified labs that specialize in testing mushroom products. These tests include microbial, chemical, and heavy metal analysis, ensuring that the mushrooms meet all necessary standards.
Store them in containers, such as glass jars or vacuum-sealed bags.This prevents exposure to moisture and air, which can lead to mold or degradation. Keep in a Cool, Dry Place. Use Refrigeration If you live in a particularly humid area.
Delivery time depends on your location and customs processing. Most EU orders arrive faster, while international orders can take longer. You will receive tracking details after dispatch.
Yes, we ship to many countries. Availability can vary by destination and local regulations, so if you are unsure, contact us before ordering.
Contact us with your order number and photos (if damaged) as soon as possible. If the package is damaged, also report it at your local post office. We will help investigate with the carrier and work on a fair resolution quickly.
Yes. You can message us privately and share your goals, experience level, and any questions. We will help you choose a suitable product and format.
Yes. Once your order is dispatched, we share tracking details so you can follow shipment progress in real time.
If your order has not been shipped yet, contact us immediately and we will do our best to help with changes.
Keep capsules and tinctures in a cool, dry, and dark place, away from direct sunlight, heat, and moisture. Always close packaging tightly after use.
The fastest way is WhatsApp. Include your order number and a short description of your question so we can assist you faster.